The jobs are advertised everywhere: Google Rater Needed or Google Quality Raters. The two main companies advertising for these jobs are Lionbridge and Leapforce. But are they legitimate?

Let’s take a closer look at what these jobs are. At Lionbridge, the position is called an Internet Assessor. According to their website, “This role involves evaluating results of a web search, for appropriateness to search query input”. It also states that there are over 4,500 Internet Assessors worldwide.

Candidates need to be familiar with browsing the internet, be able to read and write fluent English, and have high-speed access to internet. It’s not a full time job. They recommend 10-20 hours per week. You have to pass an exam in order to be accepted. The exam consists of two sections: Section 1 has 24 theory questions and Section 2 consists of 150 practical questions.

Founded in 1996, Lionbridge is a publicly traded corporation (NASDAQ: LIOX) with revenue of $405 million (2010). Lionbridge is headquartered in Waltham, Massachusetts and operates Solution Centers in 26 countries.

At Leapforce, the position is called a Search Engine Evaluator. The description at their website states, “This is an opportunity to evaluate and improve search engine results for one of the world’s largest internet search engine companies.” They are only hiring in the US at this time.

Applicants must be self motivated and internet savvy. This is an opportunity to evaluate and improve search engine results for one of the world’s largest internet search engine companies.

Search Engine Evaluators will need to combine a passion for analysis with an understanding of various online research tools. Applicants must be detail oriented and have a broad range of interests. It’s not clear at the website if there is a minimum/maximum number of hours each week. Applicants must pass a two-part exam similar to the one used by Lionbridge.

Leapforce was incorporated in 2008 and was founded by a group of veteran search engine evaluators and engineers in Pleasanton, California.

So, there you have some factual information on the two main companies hiring for Internet Assessors (Google Raters) and Search Engine Evaluators.

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20 Responses to “Is Lionbridge a scam?”

  1. michelle says:

    Thank you for the great information. it is so hard to know what is real and what is a scam sometimes. There are so many scams out there and so many people (especially nowadays) desperate for a home based business. So thank you for providing information to helkp people to be able to tell the difference

  2. Caren says:

    They are legit, i worked with them for a long time and got my pay as scheduled. I loved that job and would love to get it back because i’m back to working at home now.

  3. Carolyn says:

    How do you apply for a position with Lionbridge?

  4. Virtual Offices says:

    No it is not. You just weren’t a good enough worker, and it is very clear that the job can be terminated on either side at any time.

  5. Traci Bell says:

    I love Lionbridge. They are not a scam. I have had no trouble with pay and they have even paid bonuses when I did not expect one. They pay on time every month. I have been with them since January. To apply, go to their website and go to the careers.

  6. Missy H. says:

    Okay, I read this about 3 days ago. I went and signed up for both LionBridge and LeapForce. I have not done any of the qualifying tests but I did want to say I will keep you all posted on how these go. And thank you, again, for sharing with the rest of us.

  7. AnonymousFriend says:

    This blog is nothing more than a recruitment ad from LionBridge employees. My story was similar many others you will find on the internet about LionBridge. I looked at LionBridge as some extra money, but it was a bad waste of my time. I had to do a lot of studying for NO pay, before hire and during time with them. I spent a lot of hours studying, my guess is at least a 3 weeks worth total across 3 months, which there was no pay given. During the Quality meetings they told us we would be let go quickly if we scored low on our quality. Then we were told if we could not make their production levels we would be let go. So what they really wanted was people to do the work and accept the work as piece work, rather than hourly. I went through countless emails with their payroll department, as they asked me to accept less hours for the working hours I completed or they would let me go. If I accepted the work hours as they wanted, I would had only been make around $6 per hour instead of around $13 per hour. Also, they had me do work, they called certification quizzes, which were really nothing more than none paid work, but we were told we would get a $50 one time bonus if we passed. I passed the quizzes, but never saw any bonus. A few weeks later, they said my numbers didn’t make their mark, so they would stop sending me work. That was the last I ever heard from them. In the end I guess I just wasted a lot of my free time for LionBridge for nothing, but I am feeling better now enjoying my free time again.

  8. su says:

    i think is scam, i have 250 ppm and they didn´t pay fot the job or for the quality certification, don’t loss more than 10 hours a week until you get paid, this way you will lose less time working for free

  9. Been Scammed by Lionbridge says:

    Heads up, they ARE a scam. I started working with them in February of this year. I got paid for the two weeks I worked in February. Worked the whole month of March, and guess what? I got an email saying that according to THEIR records — get this — I had not done ANY work, not one task, so therefore, I was to remove all task and time entries from my timesheet and that I would not be paid. STAY AWAY from this company at all costs. Oh, and I WILL get my money if I have to go get it myself, and they have been advised of such.

  10. says:

    The worst job I know, worked 3 weeks from FEB to March, 20-30hours per week, but they just want to pay 12 hours in total. I said ok, I quit and just pay on your expectations, but I did not get any payment till now. If you have any other choice, don’t do this work.

  11. Germy says:

    Hello, I’m an information engineer in Italy joined to LB from late February 2012 to make soma extra money from my main job.
    I thought that all the recruiting procedure would identify LB as a good opportunity to make home work, but at the moment I’m a bit doubtful. I explain why.
    First month evaluated (March), everything’s fine, 3 stars. I thought “well, that’s ok, at least I have minimum requirements, and being the first month, I could improve it”. As I read from official website, Star Score is calculated by a combination of the following:
    – The accuracy of rating across ALL task types.
    – The participation in quality improvement activities (e.g. attendance of Webinars to which you have been invited, taking online quizzes, viewing Video Tutorials etc…).
    So I tried to improve during April my rating quality deepening (and slowing) my page overview and attending all webinars.
    My timesheet were always approved also because even if I need more time to complete task, I mantain myself near to TPH to avoid problems.
    I thought to have done a good job because:
    – I make quite detailed comments when required (and sometimes also when optional)
    – In almost 95% of controversial between raters in URL rating (unresolved tasks), Moderator gave right to me
    In conclusion, I had no negative elements.
    A week ago I had URL feedback for April month and I noticed that some “orange” values (e.g negative fb) were for “released” tasks, so I wrote an email to the proper contact for this reason and to ask another thing. I had no answer until now.
    At the moment, I still had no SxS feedback, even I made more of those tasks.
    Yesterday evening, I open my quality page and… ta da! 2 stars score!!
    OMG… I was in panic… I didn’t understand for what reason, so I immediately wrote to the quality contact to ask details about it. I still have no answer.
    I’m a bit angry for this, because I have no elements in hand to justify this negative rate.
    In everyday life, when you have a job, your responsible evaluates your work and tell you if you’re going good/bad. But when you go bad, he tells you why, giving you the possibility to apply fixes to your making. In LB it seems it’s not so, I mean, I have 2 Stars scores, but I don’t know why! And worse, I thought to go better, to have maybe 4 stars, not the half!
    After this, I landed on this page, and I noticed I’m not the only to have received the same treatment.
    I still work for LB, but I don’t know when they’ll fire me, I suppose soon.
    I’ll take you updated on this situation.

  12. ken says:

    my sister worked for lionsbridge and after she worked like 30 hours a week for a month they evaluated her work and they docked her hours for the time she evaluated sites that they felt werent reviewed by her suffiently, i mean i know its a work at home job and thats the dream but if you live in the “real” world and your boss tries to dock your paycheck for time you know you worked and they know it to that would be a serious problem wouldnt it

  13. Interesting information. You have to be careful as to which site you chooose to work for. There are many scams out there but if you read some reviews prior to jumping in, you can usually see if it is a legit company or not.
    Ways to Work at Home recently posted..Legit Online Jobs Reviews updated Mon Jan 28 2013 8:42 pm EST

  14. I agree, you must look out for scams. There are a lot of them out there, but if you do your research correctly then you should be able to see which ones are scams and which are real. I would recommend trying to view customer testimonials to read first hand experience with what you’re about to get into.
    Real Online Work recently posted..Legit Online Jobs Reviews updated Tue Feb 19 2013 11:33 am EST

  15. DuckMama says:

    I am a US based Internet Assessor, and can assure you that Lionbridge is not a scam. It’s a real job with real people on the other end. Not only do I truly get paid (yes, money in my bank account), I am able to get in touch with a real person who responds to me anytime I have a question or concern. I feel they are fair in how they pay people for tasks. You simply have to work within the parameters of their expected time allotments for the tasks. If you go over that a little bit, they will not unexpectedly fire you or dock your pay–they will give you an “approved with warning” message for your invoice. Yes, some tasks may take longer for you than what they expect, but most tasks take much less time than they give you–so it all evens out! My only complaint is not having enough tasks available when I have the time to do them, so getting the minimum hours in every week usually means putting in nights and weekends. But it is a work at home job, it’s not as though I have to drive somewhere and leave my family. Any inconveniences are certainly worth more than a commute, gas money, and childcare. Like anything else, there are always going to be pros and cons.

  16. AnnaF says:

    They are definitively a scam. They might be a big US corporation, but they have no morals. They will scam you out of your money, pretending that they will give you work. This will never, ever happen. Don’t believe them when they say your work doesn’t come up their standards. I’ve been a translator for over 20 years, have all the qualifications you can think of, work for big brands in IT, FMCG and automotive and have never (!) had any complaints about my work. Some of my clients have been using me for more than 20 years. So, who are LionBridge to question my quality levels? It appears that their standard modus operandi is to sign you up and leave you dangling whilst you pay a monthly fee.

  17. Salman says:

    Well, I went through all the reviews. Few of them are positive and others negative.

    All I can tell you that this company is very much biased towards the people from certain areas. If you are from countries in Asia, then they let you do all the tests until the last stage by giving good score and at the last stage, they would simply reject your application without citing any reason or send out an excuse that there would not be any assignments for people from Asia or this locality at the moment! (Then why did they ask us to do all these tests in the beginning if they had no work at the moment?)

    It is not just with Lionbridge, many other companies also very much biased like this. In short, they do not want to take much of non US candidates to work on their projects!. That is the fact. I believe, if that was their intention, they shouldn’t have accepted our application but it is just a part of their game, I believe!!

    Another thing, these companies keep a reduced pay for people from Asia and hardly hire any of them!! Less than, in some cases less than 1/3 of what they pay to US candidates!! Is that means, people from Asia are not smart enough as people from US? In reality, most of the big corporates in the US are run by people from Asia but only in this kind of on line work they keep all such biased approach. Might be, it is because these companies, based out in US, does not want to displease Barack Obama by giving opportunities to people from Asia (Even Online)as the number of required consultants are high.

    I am now realised that I should not apply to even a legitimate company based out in the US for any online assignments just because I do not want to waste my time and energy. I could able to land in good job in local areas and that means I am capable.

    Even if we are too good enough to do the assignments from these companies, they would still prefer people from US or Europe without taking much consideration on ability, and dedication that candidates from Asia put in their work.

    Moral of story:

  18. Britt says:

    Rules are rules. Please note that the reviewers who claim this is a scam are really just complaining they weren’t paid 15 minutes to complete one task. It should take 8 minutes. Stop whining. Unpaid training time in exchange for no child care cost? Fine by me.
    My friend has been doing this for a while now. I start now. It’s not a “scam.” People need to choose their words more carefully. Others are relying on your review to be honest. Don’t be childish about it.

  19. Bob says:

    I had just started to fill in my application, I left it for a while and got an email from them to let me know I had not finished it. I immediately suspected, as no reputable employer would do this.
    Think about the fact that this company are collecting a lot of data about you, including your address, history. You fail the first test and they still have your data.
    I also notice the positive ‘employees’ remarks have gone quiet.

    I don’t think I will pursue this.

  20. sharon says:

    Bob, Lionbridge is definitely a legitimate company. I had their CEO on my radio show and I’ve researched them extensively.

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