This is one of those things that you know may happen someday and you know you should be taking precautions for when it does. Like backing up your data for example.
Of course it had to happen on a Monday, which is my busiest day- the day that I have a publication deadline and clients who expect their ad to go out. Of course it did.
I’m in the middle of putting together this week’s issue of The Job Listings Weekly, when my computer crashes. First, I get the BSOD (blue screen of death for you lucky unititiated ones) with one error message. It tells me to restart, so I do and I get another BSOD with a new error message. This one tells me I have a keyboard failure and to choose one of four options to restart. Now, how exactly am I do make this choice…..WHEN MY KEYBOARD DOESN’T WORK?? Now I’m feeling like this:
I take a deep breath. I’m not panicking…yet. I know to call Dell tech support. I get a very helpful gentleman who guides me through all sorts of diagnostics and such. When we get to the point when the last diagnostic results in the message, “unrecoverable error” I sense that he will now be delivering me some very bad news. I was not wrong. My hard drive is gone. It will have to be replaced.
While this is indeed very bad news, I’m still not in panic mode. I know this happens and the nice gentleman tells me that my new hard drive will be shipped out tomorrow. He also tells me that I can call them when it comes and they will guide me through the installation of the new hard drive as well as the re-installation of my OS, etc. I can handle this. Next, he says that I’ll need to hire someone to then come and retrieve the data from the old drive and transfer it to the new one. Luckily, a friend of mine had just gone through this situation and had told me about this local guy who came to her home and was able to recover and transfer all her old data. Peachy! I call and leave a message.
Well, I haven’t heard from him. My friend tells me that another friend needed him and he never called her back. Great. I think I can deal with all of my business stuff that I would have to piece back together, but it occurred to me today that all of my digital pictures, 7 years worth, are on that hard drive. Now I’m starting to panic. If I can recover nothing else, please let me get those back. This guy needs to call me really soon, because I’m starting to feel like this:
Have you ever had this happen? Please do share your experience with me….if you have advice on what I can be doing now, or how to make the transition easier when I get my new hard drive, I’d love to hear it.